Contact Us

We'd love to hear from you. Whether you have a question about your order, sizing, returns, or anything else — our team is happy to help.

Get in Touch

The fastest way to reach us is by email or through the contact form below.

Email: hello@ameliasinclair.com

Customer service hours: Monday to Saturday 9:00 AM – 5:00 PM (CDT)

We aim to respond to all emails within 48 hours.

Before You Reach Out

You might find your answer faster on one of these pages:

• Where is my order? — Check your Track & Trace link from your shipping confirmation email, or see our [FAQ] page.
• Returns & refunds — See our Return and Refund Policy. You can request a return within 30 days of receiving your order.
• Shipping times & delivery — See our Shipping Policy. Most orders arrive within 6–10 business days, with free shipping across Canada.

Questions About an Order

To help us assist you as quickly as possible, please include the following in your message:

• Your order number
• The email address used at checkout
• A short description of your question or issue
• Photos, if your enquiry relates to a damaged or incorrect item

Company Information

Amelia Sinclair is an online store and does not operate a physical retail location.

Amelia Sinclair is operated by Shoplex Solutions s.r.o.

Business Name: Shoplex Solutions s.r.o. Business Registration Number (IČO): 19934335 Business address: Příčná 1892/4, 110 00 Prague, Czech Republic

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hello@ameliasinclair.com

Customer Rating: 4.9/5.0

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