Orders are processed within 1–3 business days. Delivery across Canada typically takes 7–14 business days from dispatch. You'll receive a tracking link by email the moment your parcel is on its way.

Shipping is free on every order across Canada — no minimums, no surprises at checkout.

Once your order ships, you'll receive an email with your tracking number and a link to follow your parcel from our studio to your door.

If you need to change something, email us as soon as possible at hello@ameliasinclair.com. If your order hasn't shipped yet, we'll do our best to catch it in time.

You can request a return within 30 days of receiving your order. Items should be unworn, unwashed, and in their original condition with tags attached. Once your return arrives back with us, we'll refund your original payment method.

Email hello@ameliasinclair.com with your order number and the item you'd like to return. We'll send you simple instructions — no forms, no hoops.

Of course. Write to us with your order number and the size you need, and we'll arrange the exchange — subject to availability.

Each product page includes fit notes — whether a piece runs true to size, generous, or fitted. If you're between sizes or unsure, write to us; we're happy to advise before you order.

Most pieces prefer a gentle, cold wash and a flat dry — the way Eleanor taught us to care for the things we love. Specific care details are listed on each product page where they matter.

Some pieces return, some come in small runs and don't. If you've fallen for something that's gone, email us — we'll tell you honestly whether it's coming back.